2009.144: Chicken Dee-Lite
“Thank you for calling Chicken Delight”
About four decades ago, after my first job, washing cans and bottles in apaint and petrochemical factory - yes they recycled in 1965 - I got hired as general help at a Chicken Delight franchise that was owned by Manny Hamburger whose lifetime dream was to open a burger joint called "Hamburgers by Hamburger". The "general help" gig had the following duties: answering the phone with the "thank you for calling" greeting, burning the hairs off chicken wings with a blowtorch and deliveries.
One snowy night, we got an order to take out to the farthest limits of our delivery area, Bloomington, I think, the boondock suburbs of Twin Cities, where the stadium was later built. Driving in snow is no picnic, but what comes to my mind about this one delivery was the fact that when I reached the door and was about to ring the bell, I heard a voice that could have been from The Exorcist, growling about something indistinct but that could have been "you don't give a damn about what I say" but with more profanity and a mean, mean tone. I pushed the button and an absolutely ravishing young woman came to the door with a beautiful smile. She greeted me warmly, gave me $20 for an $11 order and bid me goodbye in a way that broke my heart, so much I had fallen in "luv" (lust+love) in the 45 seconds or so that had transpired. As soon as she closed the door, as I turned away, theat graveyard voice said "You gave him too much, you ....."
Who were these people and where are they today? Was it just a lousy night with extenuating circumstances, a lot job, a death in the family or was this the husband, brother, father or even mother or sister from Hell?
When I got back to CD, I started making the cole slaw in a big rectangular tub like a sink. My rubber gloved hands were deep into the cabbagy mixture when the phone rang. Once, (start removing a rubber glove), twice, (the other glove off) third time "Thank you for calling Chicken Delight!". I took the order or whatever and not a minute later, the manager Gary, rushed over to me. Gary had told me earlier, "I'm telling you, the clothes make the man!" Coming from a short, fat and ugly guy with no charm, he may have been right about that. Anyway, he came over to tell me that we were supposed to answer the phone "no later than the second ring". After the soul wrenching love of the previous hour, it all came to me in a flash.
You can't let anyone verbally disrespect you. Not your chicken shit boss, not your family, no one. I threw my apron and gloves into the tub of half made cole slaw and told Gary he could both answer the phone and make the slaw, I was outta there. I think my next job may have been on stage at the Vincent Van Go-Go. (seriously)