Why I am so happy with Amazon this month
I somehow purchased two of the same DVD on Amazon, shipped to Europe. With many retailers, you wouldn't get much sympathy ("it's your fault").
Amazon - doesn't ask why you need to return the item - prints your shipping label and RM Slip - emails as soon as they receive the item - emails again when they've checked ther item condition and if it's ok, confirm that they have reimbursed you. - Amazon doesn't give you a credit, the repay the amount to your bank account. I have never, ever dealt with a better company than Amazon. In fact this year, I have had trouble with two companies over much simpler issues where they could have shown how great they are; Instead, they lost me as a customer forever.
Amazon - doesn't ask why you need to return the item - prints your shipping label and RM Slip - emails as soon as they receive the item - emails again when they've checked ther item condition and if it's ok, confirm that they have reimbursed you. - Amazon doesn't give you a credit, the repay the amount to your bank account. I have never, ever dealt with a better company than Amazon. In fact this year, I have had trouble with two companies over much simpler issues where they could have shown how great they are; Instead, they lost me as a customer forever.